NexSupport

We offer a unique managed service solution which is customizable and robust while staying at a fixed price. Our managed service tools and professional technical staff will supplement your IT staff which enables them to be more productive for your company.  NexSupport is designed to lower your IT costs, enhance network performance, and reliability for any company, regardless of size.

- Preventing downtime and keeping systems running

- Freeing your IT staff to work on more productive projects

- Continuous monitoring by 24x7 of your IT assets that is customized to your needs

- Your trusted advisor on networks, systems, security, storage, backup, disaster recovery

Burdensome Challenges

The majority of your company’s business relies on your IT infrastructure operating without problem, which is why meeting your IT support needs is a challenge that is growing due to the complexity, emerging risks, and unexpected maintenance issues of your infrastructure.

A Virtual Solution For A Real Problem

Through proactive monitoring of devices and performance in our Network operations Center (NOC), our engineers can identify and correct issues on your network, servers, and desktops before they create downtime. 

Solution Features

- Proactive Monitoring                   - Audit and Discovery

- Spam Protection Management     - Virus Protection Management

- Remote Support                         - Network Policy

- Patch Management                     - Network Operations Center (NOC)

The NexSupport Advantage 

Cost Savings:                             Simplification:

- Prevent downtime                                - Help Desk

- Augment or reduce overhead                - Monthly reports

- Easy flat accounting                             - Web-based customer portal

- No additional processes

Network Operations Center:      Proactive Management:

- Local certified staff                             - Rapid Response

- Streams live data                               - Automate: 

- Redundant Power                                 Repair, Patch, Security, Compliance, User Issues

- Tracks global virus outbreaks

- Rapid response

- No bandwidth limitations

- Biometrically secure

Remote Management Services 

Remote Desktop Service:

We can support a distributed workforce through remotely supporting desktop or laptop Help desk access via phone and remote access to troubleshoot issues with our remote desktop tools for immediate problem resolution.

Remote Server Support:

Maximize server uptime through secure access when issues arise.  We fix issues before it affects you. Ensures proper functioning of you antivirus programs, backups, and firewall devices.

Remote Network Monitoring:

Engineers anticipate and quickly resolve network issues before major conflicts arise. Real time data gives us the health status of your servers, workstations, routers, firewalls, network devices and applications. Instant notification of warnings and critical system states or network outages.

Download NexSupport Overview